Shipping and delivery

Processing Time
All orders are processed within 3–7 business days after payment is received. Custom or made-to-order items may require additional preparation time.

Shipping
Orders are shipped from Belgium using reliable postal or courier services. Once your order has been shipped, you will receive a confirmation email if tracking is available.

Delivery Times
Estimated delivery times:

• Belgium: 1–3 business days
• Europe: 3–10 business days
• International: 7–21 business days

Please note that delivery times are estimates and may vary due to postal delays, customs processing, or other circumstances beyond our control.

Customs and Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damage and packaging.